Please call +852 2219 9992 to be directed to our General Enquiries and Bookings hotline. We also offer WhatsApp and WeChat bookings.
WhatsApp Bookings:
WeChat Bookings:
Registration, Waiting Area/Time, Consultation, Pharmacy processing, payment.
For your consultation, please bring along the following documents: Past Medical Records, Vaccination records, Proof of Identification (ID Card, Passport, etc.)
If you are using a plan from one of our Medical Insurance providers, please bring the relevant and valid documents as stated from your Medical Insurance provider.
Cash, Visa, Master, AE, WeChatHK, Union, etc
If you would like a doctors certificate or medical report, your Doctor may provide either of these on certain conditions.
TBC For your own and others safety, please disinfect your hands with alcohol gel provided at the Concierge, and please wear a mask at all times within clinic premises.
If you have been diagnosed with COVID-19 recently, or have symptoms of COVID-19, please report this to our medical staff, and please wear a mask at all times in our HKMC premises.
Yes. Please call the hotline of the respective clinic or come in person to schedule an appointment in advance.
For general enquiries, please call +852 2219 9992
WhatsApp Booking Hotline:
Medical Specialists: http://wa.me/85256386998
Geriatric Medicine Specialty provides visiting medical practitioner services. For details, please call 2648 5518.
HKMC provides a wide range of specialist services. In case of doubt, you may call our clinics or seek advice from a general practitioner.
No, it is not mandatory. However, if you have purchased a medical insurance plan, please make sure to bring along your referral letter.
Please call HKMC Nurses Station directly during service hours on +852 2219 9992 for further help and advice.
You just need to bring along your identification documents (such as Hong Kong Identity Card, valid travel documents). However, it would be useful if you could provide the followings :
- Referral letter
- Insurance documents
- Drugs currently being taken
- Medical records and past medical examination results
Yes, you may give consent to our healthcare professionals to enable them to access your healthcare information in the Electronic Health Record Sharing System.
- Cash
- Electronic Payment System (EPS)
- Credit card (VISA/Mastercard/Union Pay/American Express)
The time when Topical Cyclone Warning Signal No. 8 or above is issued / cancelled | Special Arrangements of HKMC Clinics |
Issued During Clinic Service Hours | |
Issued during clinic service hours | Clinic services will be suspended, clinic staff will consider the weather and traffic situations and arrange departure of patients under safe conditions. |
Cancelled before clinic service hours | Clinic services will be as usual. |
Cancelled during clinic service hours and before 2:00pm | Clinic services will be resumed as soon as practicable within two hours after the warning signal is cancelled. |
Cancelled at or after 2:00pm | Clinic services will remain suspended for the rest of the day. |
For clinics operating on Saturday morning | |
Cancelled before 10:00am | Clinic services will be resumed as soon as practicable within two hours after the warning signal is cancelled. |
Cancelled at or after 10:00am | Clinic services will remain suspended for the rest of the day. |