常見問題

中卓醫務-醫療團隊-診所護士
Frequently Asked Questions

FAQ

Yes. Please call the hotline of the respective clinic or come in person to schedule an appointment in advance.

Geriatric Medicine Specialty provides visiting medical practitioner services. For details, please call 2648 5518.

HKMC provides a wide range of specialist services. In case of doubt, you may call our clinics or seek advice from a general practitioner.

No, it is not mandatory. However, if you have purchased a medical insurance plan, please make sure to bring along your referral letter.

Please call HKMC I Nurses Station directly during service hours on 3596 7146 for further help and advice.

You just need to bring along your identification documents (such as Hong Kong Identity Card, valid travel documents).  However, it would be useful if you could provide the followings :

- Referral letter

- Insurance documents

- Drugs currently being taken

- Medical records and past medical examination results

Yes, you may give consent to our healthcare professionals to enable them to access your healthcare information in the Electronic Health Record Sharing System.

- Cash

- Electronic Payment System (EPS)

- Credit card (VISA/Mastercard/Union Pay/American Express)

  • In the event of issuance of Tropical Cyclone Warning Signals No. 1 or No. 3 by the Hong Kong Observatory, the service of HKMC clinics will be as usual.
  • In the event of issuance of Tropical Cyclone Warning Signals No. 8 or above by the Hong Kong Observatory, HKMC clinics will make the following special arrangements:
    The time when Topical Cyclone Warning Signal No. 8 or above is issued / cancelled Special Arrangements of HKMC Clinics
    Issued before clinic service hours Clinic will remain closed while the warning signal is in force.
    Issued during clinic service hours Clinic services will be suspended, clinic staff will consider the weather and traffic situations and arrange departure of patients under safe conditions. 
    For clinics operating on Monday to Friday
    Cancelled before clinic service hours Clinic services will be as usual.
    Cancelled during clinic service hours and before 2:00pm Clinic services will be resumed as soon as practicable within two hours after the warning signal is cancelled.
    Cancelled at or after 2:00pm Clinic services will remain suspended for the rest of the day.
    For clinics operating on Saturday morning
    Cancelled before 10:00am Clinic services will be resumed as soon as practicable within two hours after the warning signal is cancelled.
    Cancelled at or after 10:00am Clinic services will remain suspended for the rest of the day.
  • Patients who have made their clinic appointments, in case their attendance cannot be made because of the above situation, please call our clinic to make a new appointment within office hours after the cancellation of signal.
  • In the event of issuance of Amber and Red Rainstorm Warning Signals by the Hong Kong Observatory, the service of HKMC clinics will be as usual.
  • In the event of issuance of Black Rainstorm Warning Signal by the Hong Kong Observatory, HKMC clinics will make the following special arrangements:
    The time when Black Rainstorm Warning Signal is issued / cancelled Special Arrangements of HKMC Clinics
    Issued before clinic service hours Clinic will remain closed while the warning signal is in force.
    Issued during clinic service hours Clinic services will be suspended while the warning signal is in force. Clinic would take care of patients who have turned up.
    For clinics operating on Monday to Friday
    Cancelled before clinic service hours Clinic services will be as usual.
    Cancelled during clinic service hours and before 2:00pm Clinic services will be resumed as soon as practicable within two hours after the warning signal is cancelled.
    Cancelled at or after 2:00pm Clinic services will remain suspended for the rest of the day.
    For clinics operating on Saturday morning
    Cancelled before 10:00am Clinic services will be resumed as soon as practicable within two hours after the warning signal is cancelled. 
    Cancelled at or after 10:00am Clinic services will remain suspended for the rest of the day.
  • Patients who have made their clinic appointments, in case their attendance cannot be made because of the above situation, please call our clinic to make a new appointment within office hours after the cancellation of signal.